iPipeline incident
Agency Integrator – Users Experiencing Access Issues
iPipeline experienced a critical incident on June 1, 2026 affecting Agency Integrator, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 01:47 PM UTC
We are currently investigating reports that users are experiencing issues accessing the Agency Integrator platform. Our team is actively reviewing the situation, and we will provide additional updates as soon as more information becomes available. -iPipeline Support
- investigating Jun 01, 2026, 01:58 PM UTC
Agency Integrator is accessible, but various functions, such as working applications, may be affected.
- identified Jun 01, 2026, 02:58 PM UTC
We believe we have identified the issue and will be working on applying a possible fix. During this process you may experience intermittent issues accessing Agency Integrator.
- monitoring Jun 01, 2026, 03:21 PM UTC
It appears that the fix we have applied has mitigated the issue, but we'll continue to monitor.
- monitoring Jun 01, 2026, 03:28 PM UTC
It appears that the fix we have applied has mitigated the issue, but we'll continue to monitor.
- resolved Jun 01, 2026, 05:38 PM UTC
After a period of monitoring we are confident the fix applied earlier has successfully resolved the issue.