iPipeline incident

Agency Integrator - Pending Case Status Processing Delays

Major Resolved View vendor source →

iPipeline experienced a major incident on June 3, 2026 affecting Agency Integrator, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 04:38 PM UTC
Resolved
Jun 03, 2026, 09:22 PM UTC
Duration
4h 44m
Detected by Pingoru
Jun 03, 2026, 04:38 PM UTC

Affected components

Agency Integrator

Update timeline

  1. investigating Jun 03, 2026, 04:38 PM UTC

    We are investigating an issue disrupting our carrier pending case status processing. Once the issue is identified and resolved, we will process the backlog of pending case status to bring the updates current. We'll provide another update once we have an ETA.

  2. monitoring Jun 03, 2026, 06:53 PM UTC

    We have resolved the issue with the Pending Case feeds processing and are resubmitting feeds which is expected to take several hours to complete. There was also an issue identified with DataView in which some users may have experienced a disruption. The DataView issue is also resolved and we are monitoring both issues. A further update will be provided once the backlog of files is complete

  3. resolved Jun 03, 2026, 09:22 PM UTC

    We have finished processing the backlog of pending case status files and we are processing files as they come in.