iPipeline incident
InsureSight – User may experience issue with running Reports
iPipeline experienced a major incident on July 14, 2026 affecting InsureSight, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 04:45 PM UTC
We are aware of an issue impacting InsureSight, where some users are currently unable to run reports. Our teams are actively investigating the issue and working to identify the root cause and restore normal service as quickly as possible. We will provide additional updates as more information becomes available. - Ipipeline Support
- investigating Jul 14, 2026, 08:03 PM UTC
The team continues to investigate the issue. At this time, application services appear to be stable, and we have observed a decrease in the error rate. We will continue to monitor the service closely and provide additional updates as more information becomes available. - Ipipeline Support
- monitoring Jul 15, 2026, 03:42 PM UTC
The application remains stable, and we have not observed any additional errors. - Ipipeline Support
- resolved Jul 15, 2026, 06:36 PM UTC
We have not experienced any new issues, and the application has remained stable. As a result, we will now close this incident. - Ipipeline Support