IONOS Cloud incident

Network packet loss in TXL

Minor Ongoing View vendor source →

IONOS Cloud is currently experiencing a minor incident affecting Network, which began 8h ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 08:06 AM UTC
Resolved
Ongoing
Duration
● 7h 58m
Detected by Pingoru
Oct 07, 2026, 08:06 AM UTC

Affected components

Network

Update timeline

  1. investigating Oct 07, 2026, 08:06 AM UTC

    We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.

  2. monitoring Oct 07, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.