IONOS Cloud incident

Cloud Support: Telephone Support reduced capacity

Minor Ongoing View vendor source →

IONOS Cloud is currently experiencing a minor incident affecting Cloud Support, which began 3d ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 01:55 PM UTC
Resolved
Ongoing
Duration
● 2d 16h
Detected by Pingoru
Oct 02, 2026, 01:55 PM UTC

Affected components

Cloud Support

Update timeline

  1. identified Oct 02, 2026, 01:55 PM UTC

    There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.