IONOS Cloud incident

DCD is Currently Unavailable

Major Resolved View vendor source →

IONOS Cloud experienced a major incident on September 26, 2026 affecting Data Center Designer (DCD), lasting 10h 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 12:25 AM UTC
Resolved
Sep 26, 2026, 11:11 AM UTC
Duration
10h 46m
Detected by Pingoru
Sep 26, 2026, 12:25 AM UTC

Affected components

Data Center Designer (DCD)

Update timeline

  1. investigating Sep 26, 2026, 12:25 AM UTC

    The DCD is currently unavailable, displaying an endless "Loading DCD..." page. We are currently investigating this issue, and will keep you updated.

  2. monitoring Sep 26, 2026, 02:57 AM UTC

    The DCD is now available again, and we are monitoring the situation.

  3. monitoring Sep 26, 2026, 03:04 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 26, 2026, 11:11 AM UTC

    After hours of monitoring incident the DCD is fully stable and operation