pingoru pingoru Intuto had 15 outages in the last 2 years totaling 528h 9m of downtime, averaging 0.6 incidents per month.
There were 15 Intuto outages since November 5, 2024 totaling 528h 9m of downtime. Each is summarised below. Incident details, duration, and resolution information.
It was bought to our attention this early this morning that users were not able to view or complete SCORM courses after last nights release. Users would receive a "No remaining attempts" when trying to access any SCORM course. This was confirmed to effect SCORM courses across all tenants. Our team found the issue and it has now been resolved. The issue was resolved at 11am on the 3/09/2026.
We are currently investigating this issue.
We have identified the cause of this issue. It is the result of an outage affecting Microsoft Azure's hosting infrastructure, which is impacting multiple services globally. Microsoft are actively working on a fix. You can follow their progress here: https://status.azure.com
The site has come back online, and we are monitoring it while we wait on an update from Microsoft. Thank you for your patience!
This incident has been resolved.
🚨 We are investigating SSO authentication failures and are working toward a fix for deployment today. We apologize for the delay and appreciate your continued patience. 🙏
⚙️ We are currently testing a fix for the SSO authentication failures and expect a full resolution this afternoon. Thank you for your continued patience as we finalize this deployment. 🙏
✅ The SSO authentication issue has been resolved, and all login services are fully operational. We appreciate your patience while we worked to deploy the fix. Thank you for sticking with us!
An issue has been identified with the recent release where users cannot login. We have identified the cause, and are in the process of applying the fix
This incident has been resolved.
We are experiencing intermittent 500 Internal Server Errors due to a widespread Cloudflare outage. This issue is affecting user access and is not related to our core application infrastructure. You can monitor the external status here: https://www.cloudflarestatus.com/ We are monitoring the situation and will post an update upon confirmation of resolution and stable service.
Cloudflare confirmed a fix was implemented at 14:42 UTC, and services have been restoring since that time. Our platform currently appears functional, with error rates returning to normal baselines. We are now awaiting final confirmation from Cloudflare regarding full resolution and stability across their network. We will continue to monitor the platform.
This incident has now been resolved. Please refer to the incident on the Cloudflare status page. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
We are currently investigating an issue where the message "Web server is returning an unknown error" is being displayed when accessing the Intuto site.
We have restarted the application, which has caused it to become responsive again. We are monitoring the application, and continuing to investigate the cause.
The application has remained stable since the restart. Our team is continuing the investigation to definitively identify the root cause of the issue.
The application remains stable following the restart so we are closing this incident. Our investigation is ongoing, and an accident report will be published upon its conclusion.
Please review the **Microsoft Azure Outage Impacting Intuto Sites** incident at the following link, for information about this outage. [https://intuto.statuspage.io/incidents/knywjnzn7rvw](https://intuto.statuspage.io/incidents/knywjnzn7rvw)
We are currently investigating an issue where Course Enrolment Emails are not being sent
The issue has been identified and a fix is being implemented.
This incident has now been resolved
We are currently experiencing a service disruption. Our team is investigating and working to restore full functionality as soon as possible.
We've identified that the service disruption may be related to an issue with one of our upstream infrastructure providers. We're currently working with them to resolve it as quickly as possible.
We're still working on resolving this issue. Thanks for bearing with us 🙏
✅ Our service appears to be fully restored. We're actively monitoring to ensure stability.
This incident has been resolved.
🚨 We are currently experiencing slowness with our platform. Our team is actively working to resolve the issue and get everything back online as soon as possible. Thank you for your patience and understanding! 🙏
🌟 Good news! Our system is running better now. We're adding more infrastructure resources to handle peak loads and are continuing our investigations into further speed improvements. We appreciate your patience and support! 🙏
🚨 We have been made aware of an issue that is stopping people from viewing certificates. Please bear with is while we investigate
The issue has been identified and a fix is being implemented.
✅ The incident has been resolved. A recent deployment introduced a code change that unintentionally disrupted the rendering of certificates. We apologize for any inconvenience this may have caused.
🚨 We're aware of an issue with setting up a Membes integration with Intuto. We're working closely with Membes to pinpoint the problem. Thanks for your patience as we get this resolved! 🙏
🔍 We've identified the issue: a malformed URL in the security handshake between Intuto and Membes. We're working on a fix. Rest assured, CPDs are still being successfully reported to your Membes site. Thanks for your patience! 🙏
Thank you for your patience! 🙏 We're expecting a fix for the issue to be released in the next few hours. Stay tuned for updates! 🚀
We apologize for the delay in resolving the issue. 🙏 We are working closely with Membes and now expect the fix to be in place tomorrow morning. Thank you for your understanding and patience! 💙
A fix for the issue was released at midnight last night NZT. ✅ If you continue to experience any problems, please don’t hesitate to contact us. Thank you for your patience and support! 🙏