Intuto incident

Course enrolment emails are not being sent

Major Resolved View vendor source →

Intuto experienced a major incident on October 6, 2025 affecting Emails and Notifications, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 04:18 AM UTC
Resolved
Oct 06, 2025, 05:47 AM UTC
Duration
1h 28m
Detected by Pingoru
Oct 06, 2025, 04:18 AM UTC

Affected components

Emails and Notifications

Update timeline

  1. investigating Oct 06, 2025, 04:18 AM UTC

    We are currently investigating an issue where Course Enrolment Emails are not being sent

  2. identified Oct 06, 2025, 04:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 06, 2025, 05:47 AM UTC

    This incident has now been resolved