Intuto experienced a critical incident on January 28, 2026 affecting Login, Signup, and Single Sign-On (SSO), lasting 5h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Login, Signup, and Single Sign-On (SSO)
Update timeline
- identified Jan 28, 2026, 07:35 PM UTC
🚨 We are investigating SSO authentication failures and are working toward a fix for deployment today. We apologize for the delay and appreciate your continued patience. 🙏
- identified Jan 28, 2026, 11:01 PM UTC
⚙️ We are currently testing a fix for the SSO authentication failures and expect a full resolution this afternoon. Thank you for your continued patience as we finalize this deployment. 🙏
- resolved Jan 29, 2026, 01:04 AM UTC
✅ The SSO authentication issue has been resolved, and all login services are fully operational. We appreciate your patience while we worked to deploy the fix. Thank you for sticking with us!