Intuto experienced a critical incident on November 18, 2025 affecting Networking and Hosting Infrastructure, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 18, 2025, 01:52 PM UTC
We are experiencing intermittent 500 Internal Server Errors due to a widespread Cloudflare outage. This issue is affecting user access and is not related to our core application infrastructure. You can monitor the external status here: https://www.cloudflarestatus.com/ We are monitoring the situation and will post an update upon confirmation of resolution and stable service.
- monitoring Nov 18, 2025, 04:58 PM UTC
Cloudflare confirmed a fix was implemented at 14:42 UTC, and services have been restoring since that time. Our platform currently appears functional, with error rates returning to normal baselines. We are now awaiting final confirmation from Cloudflare regarding full resolution and stability across their network. We will continue to monitor the platform.
- resolved Nov 18, 2025, 07:37 PM UTC
This incident has now been resolved. Please refer to the incident on the Cloudflare status page. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7