Intuto incident

Users cannot login

Critical Resolved View vendor source →

Intuto experienced a critical incident on November 19, 2025 affecting Login, Signup, and Single Sign-On (SSO), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 07:43 AM UTC
Resolved
Nov 19, 2025, 07:54 AM UTC
Duration
11m
Detected by Pingoru
Nov 19, 2025, 07:43 AM UTC

Affected components

Login, Signup, and Single Sign-On (SSO)

Update timeline

  1. identified Nov 19, 2025, 07:43 AM UTC

    An issue has been identified with the recent release where users cannot login. We have identified the cause, and are in the process of applying the fix

  2. resolved Nov 19, 2025, 07:54 AM UTC

    This incident has been resolved.