Intuitive Shipping incident

UPS Ground Rating Impaired

Notice Resolved View vendor source →

Intuitive Shipping experienced a notice incident on August 31, 2022 affecting Rating, lasting 15h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2022, 10:23 PM UTC
Resolved
Sep 01, 2022, 02:06 PM UTC
Duration
15h 43m
Detected by Pingoru
Aug 31, 2022, 10:23 PM UTC

Affected components

Rating

Update timeline

  1. monitoring Aug 31, 2022, 10:23 PM UTC

    UPS is currently experiencing issues where Ground rates may not return. If you are solely using UPS Ground rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are monitoring UPS's progress in resolving the issue.

  2. resolved Sep 01, 2022, 02:06 PM UTC

    This incident has been resolved.