Is Intuitive Shipping down?
Last checked 6m agoNo incidents right now.
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Intuitive Shipping is operational right now. Last checked 6m ago; the most recent incident resolved 52d ago.
Real-time Intuitive Shipping status, recent outages, and incident history — pulled directly from Intuitive Shipping's official status page at https://status.intuitiveshipping.com every 5 minutes. Pingoru tracks 6 Intuitive Shipping services and has captured 2 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Intuitive Shipping reports a new incident — free for 5 monitors, no credit card.
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SquarespaceRecent outages & incidents
Past 90 days- Rating
Timeline · 3 updates
- investigating · Jun 11, 2026, 08:45 PM UTC
UPS is currently experiencing rating issues. If you are solely using UPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are currently investigating the issue. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-setting
- monitoring · Jun 11, 2026, 09:25 PM UTC
We spoke with UPS and they confirmed that their Rating API was fully down. Traffic has started to return for most merchants. If you are still affected, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase: https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-setting We will continue to monitor the situation as UPS restores full service.
- resolved · Jun 11, 2026, 11:23 PM UTC
UPS has restored service.
Latest: UPS has restored service.
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- Rating
Timeline · 3 updates
- identified · May 08, 2026, 01:46 PM UTC
We are investigating an issue affecting the new FedEx shipping method (displayed as "FedEx (new)" in our UI). FedEx applied rate limits in error, below their documented thresholds. As a result, some stores experienced failed FedEx rating requests between approximately 21:00-24:00 UTC yesterday. The service is currently operational, and we are working with FedEx to ensure the issue doesn't reoccur. We recommend delaying migration from the legacy FedEx XML and FedEx OAuth services until this notice has been removed. For stores that have already migrated, if you are solely using FedEx (new) for rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://knowledge.intuitiveshipping.com/create-a-parcel-service-shipping-metho
- identified · May 08, 2026, 08:16 PM UTC
The original issue has occurred, FedEx is aware of the issue and is working on a resolution. If you are solely using FedEx (new) for rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://knowledge.intuitiveshipping.com/create-a-parcel-service-shipping-metho
- resolved · May 09, 2026, 02:55 AM UTC
We have completed the rollback of migrated accounts from the new FedEx services. Once FedEx confirms that everything is configured correctly on their end, we will resume the migration.
Latest: We have completed the rollback of migrated accounts from the new FedEx services. Once FedEx confirms that everything is configured correctly on their end, we will resume the migrat…
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- UPS Rating Impaired ResolvedStarted Jun 11, 2026, 08:45 PM UTC · Resolved Jun 11, 2026, 11:23 PM UTC · 2h 37m
- FedEx (new) Rating Impaired ResolvedStarted May 08, 2026, 01:46 PM UTC · Resolved May 09, 2026, 02:55 AM UTC · 13h 8m