Intuitive Shipping experienced a minor incident on March 9, 2026 affecting Rating, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Rating
Update timeline
- monitoring Mar 09, 2026, 05:06 PM UTC
Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://knowledge.intuitiveshipping.com/create-a-parcel-service-shipping-method
- monitoring Mar 09, 2026, 05:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 09, 2026, 05:18 PM UTC
Canada Post has restored their service.