Intuitive Shipping incident

Shopify Webhook Delays

Resolved after 6 hours 16 minutes, affecting Webhooks & Syncing, on April 28, 2026.

monitoring Apr 28, 2026, 03:55 PM UTC

We are currently observing an ongoing issue with Shopify affecting webhook processing. As a result, some merchants may experience delays in webhook deliveries. We are actively monitoring the situation and will provide updates as more information becomes available while Shopify works toward a resolution. Please see https://www.shopifystatus.com/ for updates from Shopify.

Started
Apr 28, 2026, 03:55 PM UTC
Resolved
Apr 28, 2026, 10:11 PM UTC
Duration
6h 16m
Detected by Pingoru
Apr 28, 2026, 03:55 PM UTC

Affected components

Webhooks & Syncing

Update timeline

  1. monitoring Apr 28, 2026, 03:55 PM UTC

    We are currently observing an ongoing issue with Shopify affecting webhook processing. As a result, some merchants may experience delays in webhook deliveries. We are actively monitoring the situation and will provide updates as more information becomes available while Shopify works toward a resolution. Please see https://www.shopifystatus.com/ for updates from Shopify.

  2. resolved Apr 28, 2026, 10:11 PM UTC

    Shopify has noted that the incident is resolved.

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