Intuitive Shipping experienced a minor incident on April 28, 2026 affecting Webhooks & Syncing, lasting 6h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Webhooks & Syncing
Update timeline
- monitoring Apr 28, 2026, 03:55 PM UTC
We are currently observing an ongoing issue with Shopify affecting webhook processing. As a result, some merchants may experience delays in webhook deliveries. We are actively monitoring the situation and will provide updates as more information becomes available while Shopify works toward a resolution. Please see https://www.shopifystatus.com/ for updates from Shopify.
- resolved Apr 28, 2026, 10:11 PM UTC
Shopify has noted that the incident is resolved.