Intuitive Shipping incident

Delays in background tasks

Minor Resolved View vendor source →

Intuitive Shipping experienced a minor incident on June 22, 2022, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2022, 10:33 AM UTC
Resolved
Jun 22, 2022, 11:35 AM UTC
Duration
1h 2m
Detected by Pingoru
Jun 22, 2022, 10:33 AM UTC

Update timeline

  1. identified Jun 22, 2022, 10:33 AM UTC

    We are currently seeing a delay in background tasks being processed. We've provisioned additional resources to clear the backlog. This impacts webhooks, catalog syncing and dashboard record creation.

  2. monitoring Jun 22, 2022, 11:12 AM UTC

    Additional resources have been provisioned to clear the backlog of background tasks. We're currently monitoring the results.

  3. resolved Jun 22, 2022, 11:35 AM UTC

    This incident has been resolved.