Intuitive Shipping incident

Purolator Rating

Minor Resolved View vendor source →

Intuitive Shipping experienced a minor incident on June 20, 2021, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2021, 10:50 PM UTC
Resolved
Jun 21, 2021, 03:14 AM UTC
Duration
4h 24m
Detected by Pingoru
Jun 20, 2021, 10:50 PM UTC

Update timeline

  1. investigating Jun 20, 2021, 10:50 PM UTC

    Purolator is currently experiencing rating issues. If you are solely using Purolator rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase.

  2. monitoring Jun 20, 2021, 11:01 PM UTC

    We are monitoring Purolator's progress in resolving the issue.

  3. resolved Jun 21, 2021, 03:14 AM UTC

    Purolator is now returning rates.