Intuitive Shipping incident

FedEx rating is down.

Notice Resolved View vendor source →

Intuitive Shipping experienced a notice incident on July 19, 2021, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2021, 03:12 PM UTC
Resolved
Jul 19, 2021, 03:39 PM UTC
Duration
26m
Detected by Pingoru
Jul 19, 2021, 03:12 PM UTC

Update timeline

  1. investigating Jul 19, 2021, 03:12 PM UTC

    FedEx is currently experiencing rating issues. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase.

  2. monitoring Jul 19, 2021, 03:13 PM UTC

    We are continuing to monitor the FedEx rating endpoint. While some requests are returning successfully, we're still seeing some requests reach the timeout limit.

  3. resolved Jul 19, 2021, 03:39 PM UTC

    FedEx is now returning rates.