Intuitive Shipping experienced a notice incident on November 5, 2021 affecting Rating, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Rating
Update timeline
- monitoring Nov 05, 2021, 04:54 PM UTC
FedEx is currently experiencing issues with their rating servers. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are monitoring FedEx's progress in resolving the issue.
- monitoring Nov 05, 2021, 06:32 PM UTC
We are continuing to monitor FedEx's progress towards a resolution.
- resolved Nov 05, 2021, 07:18 PM UTC
FedEx has restored their service.