Intuitive Shipping experienced a minor incident on August 30, 2022 affecting Rating, lasting 10h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 30, 2022, 05:55 PM UTC
USPS is currently experiencing rating issues. If you are solely using USPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
- monitoring Aug 30, 2022, 06:47 PM UTC
USPS rating is continuing to experience issues. We are continuing to monitor the situation and will provide an update when USPS have restored their service.
- monitoring Aug 31, 2022, 12:32 AM UTC
USPS rating service is still experiencing interruptions. We are continuing to monitor the situation and will provide updates as USPS works to restore their service.
- resolved Aug 31, 2022, 11:39 AM UTC
This incident has been resolved.