Intuitive Shipping incident

Automate Shipping Profiles Degraded Performance

Minor Resolved View vendor source →

Intuitive Shipping experienced a minor incident on December 5, 2022 affecting Webhooks & Syncing, lasting 9h 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 02:00 PM UTC
Resolved
Dec 05, 2022, 11:22 PM UTC
Duration
9h 21m
Detected by Pingoru
Dec 05, 2022, 02:00 PM UTC

Affected components

Webhooks & Syncing

Update timeline

  1. investigating Dec 05, 2022, 07:43 PM UTC

    Automate Shipping Profiles is currently experiencing degraded performance, which has resulted in background operations becoming delayed. We're working on a fix and will provide updates as they become available.

  2. identified Dec 05, 2022, 08:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 05, 2022, 10:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 05, 2022, 11:18 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 05, 2022, 11:22 PM UTC

    Automate Shipping Profiles is back in operational order and currently working on clearing out the backlog of events. We expect this backlog to be cleared shortly. Thank you for your patience.