Intuitive Shipping experienced a notice incident on May 10, 2024 affecting Rating, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Rating
Update timeline
- monitoring May 10, 2024, 05:26 PM UTC
USPS's rating API is currently experiencing issues. If you are solely using USPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
- resolved May 10, 2024, 05:28 PM UTC
This incident has been resolved.