Intuitive Shipping incident

Increased Latency

Minor Resolved View vendor source →

Intuitive Shipping experienced a minor incident on September 23, 2024 affecting Rating, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 10:05 AM UTC
Resolved
Sep 23, 2024, 10:29 AM UTC
Duration
23m
Detected by Pingoru
Sep 23, 2024, 10:05 AM UTC

Affected components

Rating

Update timeline

  1. investigating Sep 23, 2024, 10:05 AM UTC

    We are currently investigating an increase in latency on rating requests that may cause timeouts.

  2. identified Sep 23, 2024, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2024, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2024, 10:29 AM UTC

    This incident has been resolved.