Intuitive Shipping experienced a notice incident on November 20, 2024 affecting Rating, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Rating
Update timeline
- monitoring Nov 20, 2024, 08:02 PM UTC
We are performing critical maintenance on our system that may affect ShipStation rates. If you are solely using ShipStation rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase. We expect for service to return to normal shortly.
- resolved Nov 20, 2024, 08:15 PM UTC
Service has now been fully restored.