Resolved after 7 hours 15 minutes, affecting Rating, on August 7, 2026.
Canada Post is still experiencing intermittent issues with their rating service. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://knowledge.intuitiveshipping.com/create-a-parcel-service-shipping-method
Affected components
Update timeline
- investigating Aug 07, 2026, 12:47 PM UTC
Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://knowledge.intuitiveshipping.com/create-a-parcel-service-shipping-method
- identified Aug 07, 2026, 01:14 PM UTC
Canada Post has confirmed that they are currently performing maintenance, which is taking longer than expected. They do not have a firm ETA at this time but expect all affected services to be restored by 12:00 p.m. (noon) ET.
- monitoring Aug 07, 2026, 03:56 PM UTC
Canada Post has restored service and rates are now returning for merchants.
- monitoring Aug 07, 2026, 04:42 PM UTC
Canada Post is still experiencing intermittent issues with their rating service. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://knowledge.intuitiveshipping.com/create-a-parcel-service-shipping-method
- resolved Aug 07, 2026, 08:02 PM UTC
Canada Post has restored service and rates are now returning for merchants.
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