Resolved after 1 day 8 hours, affecting Rating, on December 23, 2025.
Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
Affected components
Update timeline
- monitoring Dec 23, 2025, 10:30 PM UTC
Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
- resolved Dec 25, 2025, 06:44 AM UTC
Canada Post's systems are now back online.
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