Intuitive Shipping incident

Canada Post Rating Impaired

Resolved after 1 day 8 hours, affecting Rating, on December 23, 2025.

monitoring Dec 23, 2025, 10:30 PM UTC

Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

Started
Dec 23, 2025, 10:30 PM UTC
Resolved
Dec 25, 2025, 06:44 AM UTC
Duration
1d 8h
Detected by Pingoru
Dec 23, 2025, 10:30 PM UTC

Affected components

Rating

Update timeline

  1. monitoring Dec 23, 2025, 10:30 PM UTC

    Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

  2. resolved Dec 25, 2025, 06:44 AM UTC

    Canada Post's systems are now back online.

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