Intralinks Outage History

Intralinks is up right now

Intralinks had 47 outages in the last 2 years totaling 62h 41m of downtime — averaging 1.9 incidents per month.

There were 47 Intralinks outages since June 7, 2024 totaling 62h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.intralinks.com

Minor April 8, 2026

DealCentre - Intermittent slowness

Detected by Pingoru
Apr 08, 2026, 04:01 PM UTC
Resolved
Apr 08, 2026, 10:12 PM UTC
Duration
6h 11m
Affected: AmericasEU
Timeline · 6 updates
  1. investigating Apr 08, 2026, 04:01 PM UTC

    We are currently investigating slowness with DealCentre. Teams are investigating the issue. We will provide updates as more information becomes available.

  2. identified Apr 08, 2026, 05:06 PM UTC

    The issue has been identified and we are currently working on a resolution. Thank you for your patience as we continue efforts to restore services.

  3. identified Apr 08, 2026, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 08, 2026, 07:32 PM UTC

    A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  5. monitoring Apr 08, 2026, 10:12 PM UTC

    The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

  6. resolved Apr 08, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

InvestorVision – Bulk Upload Processing Delays Affecting Multiple Clients

Detected by Pingoru
Apr 01, 2026, 11:57 PM UTC
Resolved
Apr 02, 2026, 01:00 AM UTC
Duration
1h 2m
Affected: EUUSUS AWS CloudSS&C Cloud
Timeline · 3 updates
  1. investigating Apr 01, 2026, 11:57 PM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. identified Apr 02, 2026, 12:39 AM UTC

    The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.

  3. resolved Apr 02, 2026, 01:00 AM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Minor March 31, 2026

OCR service - document scanning - is down for all products at this time.

Detected by Pingoru
Mar 31, 2026, 02:44 PM UTC
Resolved
Mar 31, 2026, 07:06 PM UTC
Duration
4h 21m
Affected: Europe, Middle East and AfricaAustralia, New ZealandEUEurope, Middle East and AfricaNorth AmericaAmericasEurope, Middle East and AfricaNorth America and Rest of the WorldEurope, Middle East and AfricaUSNorth AmericaEurope, Middle East and AfricaEurope, Middle East and AfricaEUNorth AmericaEast AsiaNorth AmericaUS AWS CloudUnited KingdomSS&C CloudNorth America and the Rest of the WorldSecurityHubComplianceLinkLogin Services
Timeline · 3 updates
  1. identified Mar 31, 2026, 02:44 PM UTC

    The issue has been identified and we are currently working on a fix.

  2. monitoring Mar 31, 2026, 06:11 PM UTC

    A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  3. resolved Mar 31, 2026, 07:06 PM UTC

    The incident has been resolved, and all OCR services are operating normally for all products. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major February 24, 2026

Intralinks applications were experiencing issues accessing Intralinks services.

Detected by Pingoru
Feb 24, 2026, 09:49 PM UTC
Resolved
Feb 24, 2026, 10:52 PM UTC
Duration
1h 3m
Affected: Europe, Middle East and AfricaEUEurope, Middle East and AfricaAmericasEurope, Middle East and AfricaNorth America and Rest of the WorldUSNorth AmericaEUNorth AmericaUS AWS CloudSS&C CloudSecurityHubComplianceLinkLogin Services
Timeline · 2 updates
  1. investigating Feb 24, 2026, 09:49 PM UTC

    We are currently investigating a network issue where it affects access to Intralinks services.

  2. resolved Feb 24, 2026, 10:52 PM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Notice February 11, 2026

Intralinks services were unavailable

Detected by Pingoru
Feb 11, 2026, 01:30 AM UTC
Resolved
Feb 11, 2026, 01:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 11, 2026, 03:45 AM UTC

    Intralinks services experienced an interruption between 20:30 and 20:43, resulting in a total duration of approximately 13 minutes. Service functionality was subsequently restored, and all systems have remained stable since recovery.

Read the full incident report →

Notice February 5, 2026

Users are not receiving code via SMS when resetting password or logging into Intralinks Applications.

Detected by Pingoru
Feb 05, 2026, 07:37 PM UTC
Resolved
Feb 05, 2026, 10:06 PM UTC
Duration
2h 29m
Affected: Login Services
Timeline · 6 updates
  1. investigating Feb 05, 2026, 07:37 PM UTC

    We are currently investigating this issue.

  2. identified Feb 05, 2026, 08:07 PM UTC

    We’ve identified the issue and are currently investigating and working with the vendor on a resolution. Thank you for your patience as we continue efforts to restore services.

  3. identified Feb 05, 2026, 08:50 PM UTC

    We are continuing to work with the vendor on a resolution. For assistance with logging in, please contact Intralinks Technical Support.

  4. monitoring Feb 05, 2026, 09:59 PM UTC

    A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  5. monitoring Feb 05, 2026, 10:00 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 05, 2026, 10:06 PM UTC

    The incident has been declared resolved, and all services are operating normally. We appreciate your patience and understanding while we worked with our vendors to restore service.

Read the full incident report →

Major December 22, 2025

VDRPro PDF Download Issues with US Mount Exchanges

Detected by Pingoru
Dec 22, 2025, 04:58 AM UTC
Resolved
Dec 22, 2025, 03:02 PM UTC
Duration
10h 3m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 7 updates
  1. investigating Dec 22, 2025, 04:58 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. investigating Dec 22, 2025, 05:59 AM UTC

    The issue persists, and our teams remain actively engaged in investigating the cause and working toward a resolution. Updates will be shared as progress is made.

  3. investigating Dec 22, 2025, 08:07 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 22, 2025, 09:58 AM UTC

    The issue still persists, Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  5. investigating Dec 22, 2025, 01:13 PM UTC

    Support teams actively investigating the issue on the bridge call to determine the cause and implement a resolution. Unfortunately there is no ETA on the resolution. We are engaging multiple engineers to look into this issue, will provide an update once available.

  6. monitoring Dec 22, 2025, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Dec 22, 2025, 03:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Reports of issues accessing InvestorVision services

Detected by Pingoru
Nov 18, 2025, 02:37 PM UTC
Resolved
Nov 18, 2025, 03:01 PM UTC
Duration
23m
Affected: EUUSUS AWS CloudSS&C Cloud
Timeline · 3 updates
  1. investigating Nov 18, 2025, 02:37 PM UTC

    We are investigating the issues against reports of a major CloudFlare outage.

  2. investigating Nov 18, 2025, 02:51 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 18, 2025, 03:01 PM UTC

    The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major November 17, 2025

Intralinks Platform access issues

Detected by Pingoru
Nov 17, 2025, 04:07 PM UTC
Resolved
Nov 17, 2025, 04:48 PM UTC
Duration
40m
Affected: Europe, Middle East and AfricaAustralia, New ZealandEUEurope, Middle East and AfricaNorth AmericaAmericasEurope, Middle East and AfricaNorth America and Rest of the WorldEurope, Middle East and AfricaUSNorth AmericaEurope, Middle East and AfricaEurope, Middle East and AfricaEUNorth AmericaEast AsiaNorth AmericaUS AWS CloudUnited KingdomSS&C CloudNorth America and the Rest of the WorldSecurityHub
Timeline · 5 updates
  1. investigating Nov 17, 2025, 04:07 PM UTC

    We are receiving reports of VDR access issues. We are currently investigating. Thank you for your patience as we work through this issue.

  2. investigating Nov 17, 2025, 04:22 PM UTC

    We are receiving reports of multiple applications being affected. We are still investigating the issue. We will provide updates as more information becomes available.

  3. investigating Nov 17, 2025, 04:26 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 17, 2025, 04:43 PM UTC

    We’ve identified the issue and are currently working on a fix. Thank you for your patience as we continue efforts to restore services.

  5. resolved Nov 17, 2025, 04:48 PM UTC

    The incident appears to have been resolved. All services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Minor October 30, 2025

VDRPro - OTP email delivery is currently impacted for some users.

Detected by Pingoru
Oct 30, 2025, 04:53 PM UTC
Resolved
Oct 30, 2025, 06:38 PM UTC
Duration
1h 44m
Affected: United KingdomNorth America and the Rest of the World
Timeline · 3 updates
  1. investigating Oct 30, 2025, 04:53 PM UTC

    We’re currently investigating a potential issue affecting OTP email delivery with VDRPro. Our teams are working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience.

  2. investigating Oct 30, 2025, 05:51 PM UTC

    Our teams continue to investigate the issue impacting OTP notifications for VDRPro. We are actively working to diagnose the problem and implement a solution. We will share further updates as progress is made

  3. resolved Oct 30, 2025, 06:38 PM UTC

    Services are operating normally. Thank you for your patience while we investigated this issue.

Read the full incident report →

Notice October 25, 2025

InvestorVision unavailable for US AWS Cloud

Detected by Pingoru
Oct 25, 2025, 03:46 PM UTC
Resolved
Oct 25, 2025, 06:28 PM UTC
Duration
2h 42m
Affected: US AWS Cloud
Timeline · 5 updates
  1. investigating Oct 25, 2025, 03:46 PM UTC

    Support teams are currently investigating the issue. We will provide an update based on our findings; we understand how important the service is to your organization, we apologize for any inconvenience.

  2. identified Oct 25, 2025, 04:08 PM UTC

    InvestorVision is available but services are degraded. Teams are continuing to work with the vendor to restore services completely. Thank you for your patience as we continue to work on this issue.

  3. identified Oct 25, 2025, 04:30 PM UTC

    Currently, only file services (upload/download) in InvestorVision are impacted. Our teams are working diligently to resolve the issue and will provide an update as soon as it's available.

  4. identified Oct 25, 2025, 05:30 PM UTC

    Our teams are actively collaborating with AWS to restore file services. We appreciate your continued patience as we work to resolve the issue.

  5. resolved Oct 25, 2025, 06:28 PM UTC

    The file services for InvestorVision in this region has been fully restored. Thank you for your patience as we worked to resolve this issue.

Read the full incident report →

Major October 11, 2025

Multiple clients are unable to access services.intralinks.com.

Detected by Pingoru
Oct 11, 2025, 02:43 PM UTC
Resolved
Oct 11, 2025, 04:03 PM UTC
Duration
1h 19m
Affected: Australia, New Zealand
Timeline · 2 updates
  1. investigating Oct 11, 2025, 02:43 PM UTC

    Following DNSSEC implementation on 11th October, some clients are experiencing DNS validation issues when accessing services.intralinks.com. Configuration updates are currently being implemented with our DNS provider to resolve this issue.

  2. resolved Oct 11, 2025, 04:03 PM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Notice October 7, 2025

VDRPro Intermittent Slowness

Detected by Pingoru
Oct 07, 2025, 06:10 PM UTC
Resolved
Oct 07, 2025, 06:56 PM UTC
Duration
45m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 4 updates
  1. investigating Oct 07, 2025, 06:10 PM UTC

    We are currently investigating an issue with slowness when accessing VDRs.

  2. identified Oct 07, 2025, 06:39 PM UTC

    We’ve identified the root cause of the issue and are actively working on a solution.

  3. monitoring Oct 07, 2025, 06:53 PM UTC

    A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  4. resolved Oct 07, 2025, 06:56 PM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major September 17, 2025

VDRPro Service Disruption – DE02 Exchanges & File Transfer Impacted

Detected by Pingoru
Sep 17, 2025, 04:18 AM UTC
Resolved
Sep 17, 2025, 04:20 AM UTC
Duration
2m
Affected: Europe, Middle East and Africa
Timeline · 2 updates
  1. investigating Sep 17, 2025, 04:18 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. resolved Sep 17, 2025, 04:20 AM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Minor September 8, 2025

DealCentre file upload issue for Germany

Detected by Pingoru
Sep 08, 2025, 04:53 PM UTC
Resolved
Sep 08, 2025, 04:57 PM UTC
Duration
4m
Affected: EU
Timeline · 3 updates
  1. investigating Sep 08, 2025, 04:53 PM UTC

    Our team is actively investigating the issue. We will provide updates as more information becomes available.

  2. monitoring Sep 08, 2025, 04:55 PM UTC

    A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  3. resolved Sep 08, 2025, 04:57 PM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major September 8, 2025

VIA Services Are Degraded

Detected by Pingoru
Sep 08, 2025, 02:21 PM UTC
Resolved
Sep 08, 2025, 02:52 PM UTC
Duration
31m
Affected: Europe, Middle East and AfricaNorth America and Rest of the World
Timeline · 4 updates
  1. investigating Sep 08, 2025, 02:21 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 08, 2025, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 08, 2025, 02:48 PM UTC

    A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  4. resolved Sep 08, 2025, 02:52 PM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major September 5, 2025

Multiple clients reported missing Deals in Dealcentre

Detected by Pingoru
Sep 05, 2025, 08:49 AM UTC
Resolved
Sep 05, 2025, 09:40 AM UTC
Duration
50m
Affected: EU
Timeline · 3 updates
  1. investigating Sep 05, 2025, 08:49 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. identified Sep 05, 2025, 09:36 AM UTC

    The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.

  3. resolved Sep 05, 2025, 09:40 AM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major August 21, 2025

VDRPro is inaccessible for all clients

Detected by Pingoru
Aug 21, 2025, 07:27 AM UTC
Resolved
Aug 21, 2025, 07:34 AM UTC
Duration
7m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 2 updates
  1. investigating Aug 21, 2025, 07:27 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. resolved Aug 21, 2025, 07:34 AM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major August 8, 2025

VDRPro and VIAPro – Global Download Issue Impacting All Regions

Detected by Pingoru
Aug 08, 2025, 07:16 AM UTC
Resolved
Aug 08, 2025, 07:43 AM UTC
Duration
26m
Affected: Europe, Middle East and AfricaAustralia, New ZealandNorth America and Rest of the WorldEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 3 updates
  1. investigating Aug 08, 2025, 07:16 AM UTC

    We are currently investigating this issue.

  2. identified Aug 08, 2025, 07:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 08, 2025, 07:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 18, 2025

VDRPro is currently inaccessible to multiple clients

Detected by Pingoru
Jul 18, 2025, 05:45 AM UTC
Resolved
Jul 19, 2025, 05:23 AM UTC
Duration
23h 37m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaNorth America and the Rest of the World
Timeline · 8 updates
  1. investigating Jul 18, 2025, 05:45 AM UTC

    We are currently investigating this issue.

  2. identified Jul 18, 2025, 06:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 18, 2025, 08:52 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 18, 2025, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 18, 2025, 02:20 PM UTC

    We are still reviewing and monitoring the issue as this is happening in only certain regions of the world.

  6. monitoring Jul 18, 2025, 03:57 PM UTC

    We have additional customers are reporting issues connecting to certain Intralinks sites. This is due to recent DNS changes that have not yet propagated across all Internet Service Providers (ISPs).

  7. monitoring Jul 18, 2025, 04:58 PM UTC

    The underlying incident has been resolved. All services are available and we will continue to monitor as Internet Service Providers continue to update their records.

  8. resolved Jul 19, 2025, 05:23 AM UTC

    The issue is now resolved.

Read the full incident report →

Critical July 16, 2025

VDR and Via Pro slow or unavailable

Detected by Pingoru
Jul 16, 2025, 06:40 PM UTC
Resolved
Jul 16, 2025, 07:00 PM UTC
Duration
19m
Timeline · 1 update
  1. resolved Jul 16, 2025, 06:40 PM UTC

    Users reported slow functionality or the inability to access workspaces and data rooms. Services were restarted. All functionality has been restored.

Read the full incident report →

Notice June 16, 2025

Email notifications for all products and services are currently unavailable.

Detected by Pingoru
Jun 16, 2025, 06:45 PM UTC
Resolved
Jun 16, 2025, 09:11 PM UTC
Duration
2h 25m
Affected: Europe, Middle East and AfricaAustralia, New ZealandEUEurope, Middle East and AfricaNorth AmericaAmericasEurope, Middle East and AfricaNorth America and Rest of the WorldEurope, Middle East and AfricaUSNorth AmericaEurope, Middle East and AfricaEurope, Middle East and AfricaEUNorth AmericaEast AsiaNorth AmericaUS AWS CloudUnited KingdomSS&C CloudNorth America and the Rest of the WorldSecurityHub
Timeline · 5 updates
  1. investigating Jun 16, 2025, 07:46 PM UTC

    We are working with our third-party email vendor on this issue.

  2. identified Jun 16, 2025, 08:18 PM UTC

    The issue has been identified. We are continuing to work with our third-party vendor.

  3. identified Jun 16, 2025, 08:44 PM UTC

    We are continuing to work with our third-party email vendor on this issue.

  4. monitoring Jun 16, 2025, 08:52 PM UTC

    Services have been restored. Email notifications are processing and email notifications will be delayed. We are monitoring the email queue to ensure all emails are processed.

  5. resolved Jun 16, 2025, 09:11 PM UTC

    Email services are fully restored. All backlogged emails have been processed. The service is now back to normal operation.

Read the full incident report →

Notice June 13, 2025

VDR File Download Issue for German based VDRs

Detected by Pingoru
Jun 13, 2025, 03:11 PM UTC
Resolved
Jun 13, 2025, 04:22 PM UTC
Duration
1h 11m
Affected: Europe, Middle East and Africa
Timeline · 4 updates
  1. investigating Jun 13, 2025, 03:11 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 13, 2025, 03:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 13, 2025, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 13, 2025, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 13, 2025

VDRPro Download and View Functionality Issues

Detected by Pingoru
Jun 13, 2025, 11:19 AM UTC
Resolved
Jun 13, 2025, 11:34 AM UTC
Duration
15m
Affected: Europe, Middle East and Africa
Timeline · 4 updates
  1. investigating Jun 13, 2025, 11:19 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 13, 2025, 11:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 13, 2025, 11:29 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 13, 2025, 11:34 AM UTC

    This incident has been resolved.

Read the full incident report →