Resolved after 1 hour 29 minutes, affecting ⚙️ Core services, on July 1, 2022.
Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.
Affected components
Update timeline
- investigating Jul 01, 2022, 01:02 PM UTC
We have been notified of an issue that is preventing users from searching newly created client records at this time. This is currently being investigated as a priority by our development team. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience. All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....
- identified Jul 01, 2022, 01:26 PM UTC
We're pleased to say the root cause of the issue has now been identified and a fix is currently being implemented. We're hoping this won't take long, and we'll let you know here as soon as its been resolved. Thanks for your patience.
- resolved Jul 01, 2022, 02:32 PM UTC
Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.
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