intelliflo incident
21-10-2026 - Precautionary take-down of intelliflo.com marketing website
Resolved after 20 hours 3 minutes, affecting ⚙️ Core services and ⚙️ Core services, on October 21, 2026.
The mitigations implemented in response to the recently disclosed industry-wide security issue have now been completed. PHP has been patched on intelliflo.com, and the additional protective measures put in place have been reviewed and validated. intelliflo office remains fully secure and operational, and at no point was customer access impacted. Our monitoring and investigations have identified no evidence of customer data being compromised or exposed. No action is required from you. We will continue to monitor our environment as part of our normal operational processes. Thank you for your patience and understanding.
Affected components
Update timeline
- monitoring Oct 21, 2026, 01:02 PM UTC
We are aware of a widely reported security issue affecting websites across the globe. As a precaution, we are taking our corporate marketing website, intelliflo.com, offline. This will be done as soon as possible, and we will share further details on the impact shortly. intelliflo office is not affected. Access is secure and operating as normal, and we are monitoring the situation closely. You can continue to sign in using the link below, which many of you may already have bookmarked: https://office.gb.intelliflo.net We do not currently expect customers to notice any impact beyond the marketing website being unavailable. No action is required from you. We will post further updates here as more information becomes available.
- monitoring Oct 21, 2026, 02:35 PM UTC
intelliflo office remains fully secure and operational Following recent industry reports about a security issue affecting some websites and web-hosted services, we were considering taking our corporate marketing website, intelliflo.com, offline as a precaution. For now, our hosting infrastructure has been blocked from the internet, and additional protections have been put in place for intelliflo.com. As a result, we have not needed to take the website offline. intelliflo office is not affected. Customer access remains secure, and our teams are closely monitoring the situation. You can continue to access intelliflo office directly using the links below: UK: https://office.gb.intelliflo.net AUS: https://office.au.intelliflo.net/ No action is required from you and we will continue to provide further updates here as appropriate.
- resolved Oct 22, 2026, 09:05 AM UTC
The mitigations implemented in response to the recently disclosed industry-wide security issue have now been completed. PHP has been patched on intelliflo.com, and the additional protective measures put in place have been reviewed and validated. intelliflo office remains fully secure and operational, and at no point was customer access impacted. Our monitoring and investigations have identified no evidence of customer data being compromised or exposed. No action is required from you. We will continue to monitor our environment as part of our normal operational processes. Thank you for your patience and understanding.
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