intelliflo incident

08-07-2022 - Delayed overnight income processing

Resolved after 2 hours 52 minutes, affecting ⚙️ Core services, on July 8, 2022.

monitoring Jul 08, 2022, 07:40 AM UTC

This morning we were alerted to a high volume of items within our income processing queue that are still outstanding. The outstanding items are continuing to process, and we anticipate completing this at approximately 12:00BST. Our teams are actively monitoring the situation, and further updates will be posted.

Started
Jul 08, 2022, 07:40 AM UTC
Resolved
Jul 08, 2022, 10:32 AM UTC
Duration
2h 52m
Detected by Pingoru
Jul 08, 2022, 07:40 AM UTC

Affected components

⚙️ Core services

Update timeline

  1. monitoring Jul 08, 2022, 07:40 AM UTC

    This morning we were alerted to a high volume of items within our income processing queue that are still outstanding. The outstanding items are continuing to process, and we anticipate completing this at approximately 12:00BST. Our teams are actively monitoring the situation, and further updates will be posted.

  2. resolved Jul 08, 2022, 10:32 AM UTC

    Great news - the issue is now fully resolved. Thanks again for your patience.

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