intelliflo incident

22-07-2022- Sever Operation Failed - Opening documents

Resolved after 53 minutes, affecting ⚙️ Core services, on July 22, 2022.

resolved Jul 22, 2022, 08:44 AM UTC

Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.

Started
Jul 22, 2022, 07:50 AM UTC
Resolved
Jul 22, 2022, 08:44 AM UTC
Duration
53m
Detected by Pingoru
Jul 22, 2022, 07:50 AM UTC

Affected components

⚙️ Core services

Update timeline

  1. investigating Jul 22, 2022, 07:50 AM UTC

    We have been alerted to an issue when opening documents from the document queue, which returns a message of "Server Operation Failed". This is currently being investigated as a priority by our development team. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience. All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....

  2. resolved Jul 22, 2022, 08:44 AM UTC

    Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.

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