intelliflo incident

27-01-202- Warning Message - Alphanumeric and special characters issue on task notes

Resolved after 32 minutes, affecting ⚙️ Core services, on January 27, 2023.

resolved Jan 27, 2023, 10:03 AM UTC

Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.

Started
Jan 27, 2023, 09:31 AM UTC
Resolved
Jan 27, 2023, 10:03 AM UTC
Duration
32m
Detected by Pingoru
Jan 27, 2023, 09:31 AM UTC

Affected components

⚙️ Core services

Update timeline

  1. investigating Jan 27, 2023, 09:31 AM UTC

    We have been alerted to a warning message, that is preventing users the ability to add or amend task notes. The message reads "Alphanumeric and special characters issue on task notes" This is currently being investigated as a priority by our development team. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience. All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....

  2. identified Jan 27, 2023, 09:43 AM UTC

    We're pleased to say the root cause of the issue has now been identified and a fix is currently being worked on. During this time you may experience issues with adding, viewing or editing tasks across intellifo office. We're hoping this won't take long, and we'll let you know here as soon as it's been resolved. Thanks for your patience.

  3. resolved Jan 27, 2023, 10:03 AM UTC

    Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.

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