intelliflo incident
19-10-2023 - Unable to access to intelliflo office & System Performance
Resolved after 3 hours 10 minutes, affecting ⚙️ Core services, on October 19, 2023.
Great news - this issue has now been fully resolved. Sorry once again for the interruption to your day's work, and thanks for your patience.
Affected components
Update timeline
- investigating Oct 19, 2023, 08:05 AM UTC
We have been alerted that some customers are unable to log in to intelliflo office and also facing performance issues whilst navigating around. This is currently being investigated as a priority by our development team. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience. All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....
- investigating Oct 19, 2023, 08:42 AM UTC
The development team continue to investigate, sorry for the inconvenience and thank you for your ongoing patience.
- monitoring Oct 19, 2023, 09:06 AM UTC
We're pleased to say the root cause of the issue has now been identified and a fix has been implemented. The development team will continue to monitor this before closing the incident. We'll let you know as soon as the issue is fully resolved. Thanks again for your patience.
- resolved Oct 19, 2023, 11:16 AM UTC
Great news - this issue has now been fully resolved. Sorry once again for the interruption to your day's work, and thanks for your patience.
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