intelliflo incident

23-10-2023 - System Errors when navigating around intelliflo office

Resolved after 1 hour 2 minutes, affecting ⚙️ Core services, on October 23, 2023.

resolved Oct 23, 2023, 04:33 PM UTC

Great news - this issue has now been fully resolved. Sorry once again for the interruption to your day's work, and thanks for your patience.

Started
Oct 23, 2023, 03:30 PM UTC
Resolved
Oct 23, 2023, 04:33 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 23, 2023, 03:30 PM UTC

Affected components

⚙️ Core services

Update timeline

  1. investigating Oct 23, 2023, 03:30 PM UTC

    We have been alerted that some customers may be seeing System Errors whilst navigating around intelliflo office. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience. All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....

  2. identified Oct 23, 2023, 03:42 PM UTC

    We're pleased to say the root cause of the issue has now been identified and a fix is currently being implemented. We're hoping this won't take long, and we'll let you know here as soon as its been resolved. Thanks for your patience.

  3. monitoring Oct 23, 2023, 04:12 PM UTC

    Delighted to say that the issue has been resolved. The development team will continue to monitor this before closing the incident. We'll let you know as soon as the issue is fully resolved. Thanks again for your patience.

  4. resolved Oct 23, 2023, 04:33 PM UTC

    Great news - this issue has now been fully resolved. Sorry once again for the interruption to your day's work, and thanks for your patience.

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