intelliflo incident
16-08-2024 - Unable to access to intelliflo office
Resolved after 6 hours 59 minutes, affecting ⚙️ Core services, on August 16, 2024.
Great news - this issue has now been fully resolved. Sorry once again for the interruption to your day's work, and thanks for your patience.
Affected components
Update timeline
- investigating Aug 16, 2024, 07:27 AM UTC
We have been alerted that some customers are unable to login to intelliflo office. This is currently being investigated as a priority by our development team. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience. All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....
- identified Aug 16, 2024, 08:04 AM UTC
We're pleased to say the issue's root cause has been identified, and a fix is being implemented. During this time, you may still be unable to log in or may experience System Error messages while navigating around. We hope this won't take long, and we'll let you know as soon as it's resolved. Thanks for your patience.
- monitoring Aug 16, 2024, 08:34 AM UTC
Delighted to say that the issue has been resolved. Our Technical teams will continue to monitor this before closing the incident. We'll let you know as soon as the issue is fully resolved. Thanks again for your patience.
- resolved Aug 16, 2024, 02:26 PM UTC
Great news - this issue has now been fully resolved. Sorry once again for the interruption to your day's work, and thanks for your patience.
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