intelliflo incident

10-02-2025-intelliflo office system performance

Resolved after 8 hours 8 minutes, affecting ⚙️ Core services, on February 10, 2025.

resolved Feb 10, 2025, 04:57 PM UTC

Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.

Started
Feb 10, 2025, 08:48 AM UTC
Resolved
Feb 10, 2025, 04:57 PM UTC
Duration
8h 8m
Detected by Pingoru
Feb 10, 2025, 08:48 AM UTC

Affected components

⚙️ Core services

Update timeline

  1. investigating Feb 10, 2025, 08:48 AM UTC

    We have been alerted to degraded performance within intelliflo office. This is currently being investigated as a priority by our development team. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience. All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....

  2. identified Feb 10, 2025, 08:53 AM UTC

    We're pleased to say the root cause of the issue has now been identified and a fix is currently being implemented. We're hoping this won't take long, and we'll let you know here as soon as its been resolved. Thanks for your patience.

  3. resolved Feb 10, 2025, 04:57 PM UTC

    Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.

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