Infobip incident

Multiple Locations - SMS & Number Lookup Delivery Degradation

Resolved on July 15, 2026.

resolved Jul 15, 2026, 04:02 PM UTC

We experienced an issue affecting SMS and Number Lookup services across our Global (Europe) datacenter. During the specified period, customers using the Global (Europe) infrastructure may have experienced SMS delivery failures, delayed message processing, and issues performing Number Lookup requests. Start (UTC): 15 July 2026 13:00 End (UTC): 15 July 2026 15:28 Impact: SMS delivery degradation and Number Lookup service disruption.

Started: Jul 15, 2026, 04:02 PM UTC
Resolved: Jul 15, 2026, 04:02 PM UTC
Duration: –
Detected by Pingoru: Jul 15, 2026, 04:02 PM UTC

Update timeline

resolved Jul 15, 2026, 04:02 PM UTC

We experienced an issue affecting SMS and Number Lookup services across our Global (Europe) datacenter. During the specified period, customers using the Global (Europe) infrastructure may have experienced SMS delivery failures, delayed message processing, and issues performing Number Lookup requests. Start (UTC): 15 July 2026 13:00 End (UTC): 15 July 2026 15:28 Impact: SMS delivery degradation and Number Lookup service disruption.

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