Incode incident

SAAS US DB connection issues

Critical Vendor's status page →

Resolved after 13 minutes, affecting Omni US, on January 16, 2026.

monitoring Jan 16, 2026, 06:58 PM UTC

We are continuing to monitor for any further issues.

Started
Jan 16, 2026, 06:51 PM UTC
Resolved
Jan 16, 2026, 07:04 PM UTC
Duration
13m
Detected by Pingoru
Jan 16, 2026, 06:51 PM UTC

Affected components

Omni US

Update timeline

  1. investigating Jan 16, 2026, 06:51 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 16, 2026, 06:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 16, 2026, 06:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 16, 2026, 07:04 PM UTC

    We are continuing to monitor for any further issues.

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