Resolved after 1 hour 28 minutes, affecting Omni US, on September 15, 2026.
A recent infrastructure change caused a temporary service disruption. Recovery is underway, and some users may continue to experience intermittent issues.
Affected components
Omni US
Update timeline
- investigating Sep 15, 2026, 08:47 AM UTC
We are currently investigating an issue regarding the elevated number of errors in faceDB.
- identified Sep 15, 2026, 09:06 AM UTC
A recent infrastructure change caused a temporary service disruption. Recovery is underway, and some users may continue to experience intermittent issues.
- resolved Sep 15, 2026, 10:15 AM UTC
This incident has been resolved.
Your product runs on more than Incode
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.