Incode incident

Elevated errors in production

Resolved after 1 hour 13 minutes, affecting Omni US, on March 31, 2026.

monitoring Mar 31, 2026, 10:36 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 31, 2026, 10:13 AM UTC
Resolved
Mar 31, 2026, 11:26 AM UTC
Duration
1h 13m
Detected by Pingoru
Mar 31, 2026, 10:13 AM UTC

Affected components

Omni US

Update timeline

  1. investigating Mar 31, 2026, 10:13 AM UTC

    We are currently investigating this issue.

  2. identified Mar 31, 2026, 10:18 AM UTC

    The issue has been identified, and the fix has been applied. Please check on your end.

  3. monitoring Mar 31, 2026, 10:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2026, 11:26 AM UTC

    This incident has been resolved.

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