Incode incident

Incode Workforce Outage

Resolved after 15 hours 49 minutes, affecting Omni US, on April 20, 2026.

monitoring Apr 21, 2026, 10:04 AM UTC

We are continuing to monitor for any further issues.

Affected components

Omni US

investigating Apr 20, 2026, 08:00 PM UTC

We are currently investigating this issue.
investigating Apr 20, 2026, 08:28 PM UTC

We are continuing to investigate this issue.
investigating Apr 20, 2026, 09:07 PM UTC

We are continuing to investigate this issue.
investigating Apr 20, 2026, 10:01 PM UTC

We are continuing to investigate this issue.
investigating Apr 20, 2026, 11:02 PM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 12:03 AM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 02:00 AM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 03:01 AM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 04:11 AM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 06:22 AM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 07:37 AM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 08:14 AM UTC

We are continuing to investigate this issue.
investigating Apr 21, 2026, 09:33 AM UTC

We are continuing to investigate this issue.
monitoring Apr 21, 2026, 10:04 AM UTC

A fix has been implemented and we are monitoring the results.
monitoring Apr 21, 2026, 10:04 AM UTC

We are continuing to monitor for any further issues.
resolved Apr 21, 2026, 11:50 AM UTC

This incident has been resolved.

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