Incode incident

E2EE Non-Functional for SaaS US Customers

Resolved after 35 minutes, affecting Omni US, on June 27, 2026.

resolved Jun 27, 2026, 03:38 AM UTC

This incident has been resolved. End-to-End Encryption services are fully operational

Started
Jun 27, 2026, 03:03 AM UTC
Resolved
Jun 27, 2026, 03:38 AM UTC
Duration
35m
Detected by Pingoru
Jun 27, 2026, 03:03 AM UTC

Affected components

Omni US

Update timeline

  1. investigating Jun 27, 2026, 03:03 AM UTC

    We are currently investigating this situation

  2. identified Jun 27, 2026, 03:22 AM UTC

    A fix has been successfully applied, and End-to-End Encryption services have been restored. We continue to monitor the situation to ensure full stability.

  3. monitoring Jun 27, 2026, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2026, 03:38 AM UTC

    This incident has been resolved. End-to-End Encryption services are fully operational

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