Incode incident

SAAS US Degradation

Resolved after 34 minutes, affecting Omni US, on July 6, 2026.

monitoring Jul 06, 2026, 05:00 PM UTC

The issue has been fully resolved. All system metrics, including latency and error rates, have returned to normal levels. Our team continues to monitor the environment closely to confirm sustained stability.

Started
Jul 06, 2026, 04:38 PM UTC
Resolved
Jul 06, 2026, 05:12 PM UTC
Duration
34m
Detected by Pingoru
Jul 06, 2026, 04:38 PM UTC

Affected components

Omni US

Update timeline

  1. investigating Jul 06, 2026, 04:38 PM UTC

    Latency was detected in the SaaS US environment. Metrics showed significant degradation

  2. investigating Jul 06, 2026, 04:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 06, 2026, 05:00 PM UTC

    The issue has been fully resolved. All system metrics, including latency and error rates, have returned to normal levels. Our team continues to monitor the environment closely to confirm sustained stability.

  4. resolved Jul 06, 2026, 05:12 PM UTC

    This incident has been resolved.

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