Incode incident

Increased Latency

Resolved after 41 minutes, affecting Omni US, on August 17, 2026.

monitoring Aug 17, 2026, 04:22 PM UTC

A fix has been implemented, and latency is back to normal levels. We will keep monitoring the situation.

Started
Aug 17, 2026, 03:49 PM UTC
Resolved
Aug 17, 2026, 04:30 PM UTC
Duration
41m
Detected by Pingoru
Aug 17, 2026, 03:49 PM UTC

Affected components

Omni US

Update timeline

  1. investigating Aug 17, 2026, 03:49 PM UTC

    We are currently experiencing increased latency on our platform. Our team is investigating the issue.

  2. identified Aug 17, 2026, 04:08 PM UTC

    Root cause has been identified and our team is working on a fix.

  3. monitoring Aug 17, 2026, 04:22 PM UTC

    A fix has been implemented, and latency is back to normal levels. We will keep monitoring the situation.

  4. resolved Aug 17, 2026, 04:30 PM UTC

    This incident has now been resolved.

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