Incode incident

Selfie submission issues

Resolved after 35 minutes, affecting Omni US, on August 18, 2026.

monitoring Aug 18, 2026, 04:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 18, 2026, 03:46 PM UTC
Resolved
Aug 18, 2026, 04:22 PM UTC
Duration
35m
Detected by Pingoru
Aug 18, 2026, 03:46 PM UTC

Affected components

Omni US

Update timeline

  1. investigating Aug 18, 2026, 03:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 18, 2026, 04:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2026, 04:22 PM UTC

    This incident has been resolved.

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