Incode incident

Increased Latency

Resolved after 1 hour 17 minutes, affecting Omni US, on August 24, 2026.

monitoring Aug 24, 2026, 07:23 PM UTC

Latency is decreasing. We are still monitoring.

Started
Aug 24, 2026, 06:14 PM UTC
Resolved
Aug 24, 2026, 07:32 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 24, 2026, 06:14 PM UTC

Affected components

Omni US

Update timeline

  1. investigating Aug 24, 2026, 06:14 PM UTC

    We are currently investigating this issue

  2. identified Aug 24, 2026, 06:33 PM UTC

    The issue has been identified and we are working on the fix.

  3. monitoring Aug 24, 2026, 06:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 24, 2026, 06:58 PM UTC

    We still see some increased latency, continuing to monitor the situation.

  5. monitoring Aug 24, 2026, 07:23 PM UTC

    Latency is decreasing. We are still monitoring.

  6. resolved Aug 24, 2026, 07:32 PM UTC

    Latency back not to normal levels. We are closing the incident.

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