IG Index Ltd experienced a minor incident on June 17, 2025 affecting Mobile apps, lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile apps
Update timeline
- investigating Jun 17, 2025, 12:56 AM UTC
There are currently intermittent issues with viewing positions on our Mobile platform. We're investigating now at the highest priority. If you need to manage your position, you should be able to do so via the IG web trading platform on desktop, or if you need further assistance with managing your positions, you can contact us at 1800 601 734 (AU), +65 6390 5118 (SG), 0800 409 6789 (UK), +44 (20) 7633 5431 (International)
- monitoring Jun 17, 2025, 04:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2025, 05:13 AM UTC
This incident has been resolved.