IG Index Ltd experienced a minor incident on June 13, 2022 affecting Deposits and withdrawals, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Deposits and withdrawals
Update timeline
- investigating Jun 13, 2022, 02:12 PM UTC
There are currently issues with card deposits on our platforms and apps. We're investigating now at the highest priority. If you need to fund your account, please use Bank deposits or Paypal linked to bank account (not cards). If you are on margin call please make a bank deposit and submit Proof of Payment for quick allocation or call +44 207 896 0079 if you need to fund immediately.
- resolved Jun 13, 2022, 03:18 PM UTC
This incident has been resolved.