IG Index Ltd incident

Platform pricing issues

Minor Resolved View vendor source →

IG Index Ltd experienced a minor incident on August 30, 2022 affecting Trading, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2022, 01:47 PM UTC
Resolved
Aug 30, 2022, 03:23 PM UTC
Duration
1h 36m
Detected by Pingoru
Aug 30, 2022, 01:47 PM UTC

Affected components

Trading

Update timeline

  1. investigating Aug 30, 2022, 01:47 PM UTC

    We’re currently investigating reports of a issues with trading and pricing on our platforms. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. investigating Aug 30, 2022, 02:05 PM UTC

    We're continuing to investigate issues with trading and pricing on our platforms.

  3. monitoring Aug 30, 2022, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 30, 2022, 03:23 PM UTC

    This incident has been resolved.