IG Index Ltd incident

Market search issue

Minor Resolved View vendor source →

IG Index Ltd experienced a minor incident on May 2, 2023 affecting Web platform, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 07:37 AM UTC
Resolved
May 02, 2023, 07:48 AM UTC
Duration
10m
Detected by Pingoru
May 02, 2023, 07:37 AM UTC

Affected components

Web platform

Update timeline

  1. investigating May 02, 2023, 07:37 AM UTC

    Some clients are experiencing issues viewing our markets. We're investigating now at the highest priority. If you need to deal, please call +44 207 896 0079.

  2. investigating May 02, 2023, 07:47 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 02, 2023, 07:48 AM UTC

    This incident has been resolved.